Help

You have reached this page on our website because you have requested assistance from us with a problem on your PC or IT systems.


Click here to Download Thema Remote Assistance


Please follow the link above and click on "Run" when prompted. Click OK to any messages that appear, and after a short pause we will be able to help you diagnose and solve your problem by taking remote control of your PC.

As this remote support is provided by arrangement with clients, you must have contacted our support personnel before seeking remote help. All that you now need to do is sit back and let us work our magic, remotely controling your PC, while you watch and interact if necessary. Please be assured that this connection is encrypted and secure.

At the end of the remote help session we will disconnect and your PC will then be inaccessible by us until you request support from us again. The remote assistance service only works if you initiate the session, for your security and peace of mind.

If you have any other questions about this please do not hesitate to ask your support contact at Thema Consultants Ltd. Please note that we cannot be held responsible for any data loss or corruption however this may be caused. You should always maintain good and trusted backups of your data.